Shipping policy
CM Power Labs currently dispatches orders within the United Kingdom. Apparel is produced and dispatched by our print-on-demand production partner. Other stocked products may be dispatched separately from our UK location.
Processing and delivery
Estimated production and delivery information will be shown at checkout or in your order confirmation where available. Production times are separate from courier transit times. Orders containing products fulfilled from different locations may arrive in more than one parcel.
Carriers and tracking
Apparel will be shipped through the carrier selected by our production partner. Products dispatched from our own location may be sent with Yodel or another suitable tracked UK service. When tracking is available, it will be sent to the email address or phone number supplied with the order.
Delivery addresses
Please check the delivery address carefully before placing an order. Contact david@cmpowerlabs.com immediately if an address needs correcting. Once an order has entered production or been dispatched, we may be unable to change or redirect it.
Delays, loss and damage
Courier delays can occur outside our control. If tracking has not updated for an unusual period, or a parcel arrives damaged, contact us with your order number and photographs where relevant so that we can investigate with the fulfilment partner or courier.
Charges
Available delivery methods and charges are displayed at checkout. Eligible Clan benefits, including free UK postage and packaging, apply subject to the terms of the relevant member offer.
This policy does not affect your statutory rights.