Privacy policy
CM Power Labs is responsible for personal information collected through this store. Questions or privacy requests can be sent to david@cmpowerlabs.com.
Information we collect
We may collect your name, billing and delivery address, email address, telephone number, order details, customer-account information, marketing preferences, messages you send us, and technical information such as IP address, browser, device, cookie and site-usage data. Payment information is processed securely by our payment providers; we do not receive or store full card details.
How we use information
We use information to process and deliver orders, provide customer service, prevent fraud, operate and improve the store, comply with legal and accounting duties, and send marketing where you have consented or where otherwise permitted by law.
Who receives information
We share only the information needed with service providers that operate the store and fulfil orders, including Shopify, payment providers, Yazzoo or another appointed production partner, delivery carriers, email and marketing services, analytics providers, professional advisers and authorities where legally required. These organisations use information under their own terms and data-protection obligations.
Cookies and analytics
Our store uses essential cookies and may use optional analytics or marketing cookies in accordance with the choices presented through the cookie banner. You can manage non-essential cookie choices through the store’s privacy controls and your browser.
Marketing
If you join the Clan or otherwise opt in, we may send product news, member offers and launch updates. You can unsubscribe using the link in any marketing email or by contacting us. Unsubscribing from marketing does not stop service messages about an order.
Retention and security
We retain information only for as long as needed for the purposes described, including legal, tax, fraud-prevention and dispute requirements. We and our providers use appropriate measures designed to protect personal information, although no online system can be guaranteed completely secure.
International processing
Some providers may process information outside the United Kingdom. Where required, appropriate legal safeguards are used for those transfers.
Your rights
Depending on applicable law, you may request access to, correction or deletion of your information, object to or restrict certain processing, request portability, or withdraw consent. You may also complain to the UK Information Commissioner’s Office. We may need to verify your identity before completing a request.
Changes
We may update this policy to reflect changes to the store, our providers or legal requirements. The version displayed on this page is the current version.